Recently Microsoft’s Windows Live Hotmail service have applied more improvements in function and overall quality to regain client market share from rival – Gmail. In this article, we will come together to learn about some of the positive changes from Hotmail service in this war.

First is the addition of the new mouse and keyboard shortcuts, which previously have not been available in consumer based Web Email clients (GMAIL included). For example, users can right-click on the email to get options like Reply, Reply all …:

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Additionally, you can now change Hotmail over to use the exact shortcut hotkeys that you might be already acquainted with in Gmail or Yahoo Mail; certainly something handy if you’re one of the claimed “millions” that has switched to Hotmail.


To go along with the new keyboard shortcuts, there are a couple new mouse shortcuts too.  At the top-right of email messages you’ll now find a drop-down menu that allows you to Reply, Reply all, or Forward the message.


There were also some new features added in terms of personalization. You can now set a default font for all emails that you compose. And, you can add a default personalized signature to all of your emails. This feature may have been around in some form, but it has been greatly enhance and now supports rich text.


Another notable new feature is the recovery of emails that were deleted. You won’t have to worry about accidently clicking the delete button ever again since those emails can now be brought back.


Lastly, they’ve fixed how the Back button works in your internet browser. Before it would leave you stuck in an endless recycle of the same page, but now it actually goes backwards to a previous page.

However, there are a few areas which needs improvement if Microsoft wants to compete with Gmail:

  • No IMAP support
  • No Exchange Support on older Android and misc Smartphones
  • Gmail Labs is too cool to give up


Microsoft has corrected some technical faults that made thousands of users can not access the Windows Live account, Hotmail email and other online services from Microsoft.

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“A problem has occurred that made the global users can not access to their Windows Live account. This issue has been resolved and the system has worked as normal”,Samantha McManus, the Product manager of Windows Live, said in an email of news agency.


Microsoft has not announced the cause of these errors publicly, but some reports have indicated that, besides Hotmail and Windows Live, these errors have affected to many other Web services, including online Xbox Live Game and Microsoft’s Windows Messenger, the programs ask the users to log into their account on Windows Live.

The problem has spread globally. Windows Live users sent a lot of messages to online forums of the countries, from Finland to Japan and Honduras.

“Our customers, who have used Windows Live are expected to service with a high reliability, and Microsoft has done its best to solve this rare error as soon as possible.”McManus said.

This error of Windows Live also makes the services of other companies in trouble. The service of Bell Canada’s Sympatico that put your servers in Microsoft’s MSN network, also stalled within several hours.

Hotmail was launched in 1996 thanks to the efforts of two programmers, then sold to Microsoft a year later. This service is transferred from MSN Hotmail to Windows Live Hotmaillast year while Microsoft was paying attention to the integration of their online services in a unified name.

Microsoft announced that it now has about 280 million Hotmail users in the world.